Refugee Support Services Program Coordinator

4 weeks ago


Newark, Delaware, United States Catholic Charities of the Archdiocese of Newark Full time

Catholic Charities of the Archdiocese of Newark is seeking a skilled Intake Coordinator to support its Refugee Support Services program. The successful candidate will be responsible for managing the reception area, assisting potential clients with program inquiries, and performing initial refugee program eligibility assessments.

The ideal candidate will have a high school diploma or equivalent, and 2 years of experience in customer service or a reception/front desk role. Fluency in Spanish or Haitian Creole is preferred, and previous experience in a non-profit or government setting is a plus.

The Intake Coordinator will be responsible for:

  • Managing the reception area and providing general program information and community resources
  • Assisting potential clients with program inquiries and directing them to appropriate programs
  • Performing initial refugee program eligibility assessments and placing potential clients in the group enrollment appointment sheet
  • Managing the general inbox and answering main line calls and messages

Catholic Charities of the Archdiocese of Newark offers a competitive compensation and comprehensive benefits package for employees. We are an equal opportunity employer and welcome applications from diverse candidates.



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