Content Creation Specialist
4 days ago
We are seeking a skilled Content Writer to join our team at RTA US. This is a remote opportunity that offers a competitive salary of $45 - 48 per hour for a contract duration of 6 months.
Key Responsibilities- Create high-quality, engaging content that aligns with our brand voice and writing standards.
- Manage multiple projects, including publishing, editing, and maintaining content on our Help Center and Policy site.
- Conduct thorough content audits, publish using our content management tool, troubleshoot publishing issues, and resolve them efficiently.
- Stay up-to-date on product and policy updates, effectively communicating these changes in accordance with our brand, writing, and regulatory guidelines.
- Adhere to best practices for formatting, publishing, and translation to ensure a seamless user experience.
- Collaborate with cross-functional teams to review, approve, and publish content promptly, ensuring it meets the needs of our global audience.
- Proven experience creating and maintaining content for help centers or knowledge bases.
- Strong technical writing skills, particularly in policy, compliance, privacy, regulatory standards, or trust and safety.
- Ability to simplify complex product or technical information into user-friendly help articles.
- Effective collaboration and communication skills, with experience working with various internal or external partners to meet project deadlines.
- Strong problem-solving skills, with the ability to identify, prioritize, and resolve issues independently.
- High level of professionalism, sound judgment, and integrity.
- Attention to detail, with an understanding of how individual updates fit within the broader context of safety, support, and brand tone.
- Curiosity and eagerness to learn, with the capacity to grasp complex technical concepts.
- A competitive salary of $45 - 48 per hour.
- Comprehensive healthcare coverage (medical, dental, and vision plans).
- Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity).
- 401(k) retirement savings.
- Life and disability insurance.
- Employee assistance program.
- Legal support.
- Auto, home, and pet insurance.
- Employee discounts.
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