Food Server

7 days ago

Orlando, Florida, United States Xperience XRG Full time
About Xperience XRG

Xperience XRG is a dynamic and fast-paced restaurant group that prides itself on delivering exceptional dining experiences to our guests. We are seeking a skilled and enthusiastic Food Server to join our team and contribute to our mission of providing unforgettable experiences.

Job Summary

The Food Server is responsible for providing exceptional customer service, taking orders accurately, and ensuring that our guests have a memorable dining experience. As a key member of our team, you will be expected to work collaboratively with our kitchen staff, management, and other servers to ensure seamless service delivery.

Key Responsibilities
  • Provide exceptional customer service, ensuring that our guests feel welcome and valued.
  • Take orders accurately and efficiently, using our POS system to ensure seamless service delivery.
  • Ensure that all food and drinks are served promptly and to the guests' satisfaction.
  • Maintain a clean and organized workspace, adhering to our high standards of sanitation and safety.
  • Respond to guest concerns and complaints in a professional and courteous manner.
  • Work collaboratively with our kitchen staff and management to ensure seamless service delivery.
Requirements
  • High school diploma or equivalent preferred.
  • Proof of eligibility to work in the United States.
  • Valid driver's license.
  • 18+ years of age.
  • Possession of or the ability to possess all state required work cards.
  • Minimum of two (2) years related experience.
  • Experience with POS systems.
  • Familiarity with beer and spirits.
  • Proper lifting techniques.
  • Guest relations.
  • Sanitation and safety.
  • Safe alcohol service.
  • Full service restaurant operations.
Working Conditions

The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

  • Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors.
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon guest volume.
  • Fast-paced, high-volume, full-service restaurant.
  • Work varied shifts to include days, nights, weekends, and holidays.
Physical Requirements

The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

  • Ability to walk long periods of time.
  • Ability to stand for long periods of time.
  • Ability to use hands to handle, control, or feel objects, tools, or controls.
  • Ability to repeat the same movements for long periods of time.
  • Ability to understand the speech of another person.
  • Ability to speak clearly so listeners can understand.
  • Ability to push and lift up to 50 lbs.
  • Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl.

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