Service Delivery Coordinator

6 days ago


Coppell, Texas, United States AAA Full time
Service Delivery Coordinator

This is an exciting opportunity to join our team as a Service Delivery Coordinator, where you will play a critical role in ensuring exceptional customer experiences.

You will have the chance to develop your problem-solving skills, working closely with customers to resolve their concerns and provide personalized solutions.

About the Job:

  • Coordinate customer interactions through inbound phone calls and emails.
  • Analyze customer concerns and develop tailored solutions.
  • Collaborate with team members to ensure seamless service delivery.
  • Stay up-to-date with company policies and procedures.

Responsibilities:

  • Address customer complaints in a professional and courteous manner.
  • Provide accurate and concise information to customers regarding products and services.
  • Identify areas for process improvement and implement changes as needed.

Benefits:

  • A competitive salary of $45,000 per year, plus benefits and opportunities for growth and development.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our members.
Estimated Salary: $45,000/year

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