Training and Support Specialist
5 days ago
Amada America, Inc. is seeking a highly skilled Training and Support Specialist - Machine Operations to join our team at our Schaumburg facility.
This role provides functional and technical support to customers who have purchased Amada Software or are paying for continued instruction at both Amada Facilities and onsite at customers.
Key Responsibilities:- Conduct comprehensive training on all Amada Software solutions.
- Assist in preparing detailed documentation to enhance training classes.
- Prioritize assisting Amada Employees with software understanding and functionality.
- Continuously learn machine operation to better comprehend software use.
- Collaborate with software designers to improve software features for future updates.
- Provide regular reports on class attendance and customer software comprehension.
- A strong mechanical aptitude and experience in sheet metal work.
- Familiarity with Microsoft Office applications (PPT, Excel) and knowledge of CAD/CAM software.
- Proficiency in reading blueprints.
- Detailed-oriented individual with excellent organizational skills.
- Excellent verbal and written communication skills in English; foreign language skills may be required depending on the product/region.
$55,000.00-$63,000.00 per annum based on experience and qualifications.
Benefits:-
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