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OAG Child Support Payment Processing Specialist
2 months ago
The Child Support Division, Payment Processing Section of the Office of the Attorney General (OAG) is seeking a highly skilled Program Specialist to perform complex research and analysis of child support payment processing.
Key Responsibilities:- Initiates and reviews moderate to complex financial adjustments, conducts research and analysis of child support payment processing information, and resolves banking and deposit discrepancies.
- Develops, prepares, and assists in implementing procedural or policy changes, ensures procedures for each job function and task are documented, and provides training and technical assistance to section staff.
- Initiates and responds to complex telephone and written inquiries from Field Offices, customers, counties, and employers regarding child support financial issues, recoupments, and payroll hold calls.
- Collaborates with programmers, analysts, SMEs, and/or project management during design and development of program initiatives and assists in the preparation of administrative reports, studies, and specialized research projects.
- Graduation from high school or equivalent.
- Bachelor's degree from an accredited college or university or equivalent experience in administration, business, Child Support Program, financial processing, government, or planning.
- Four years of full-time experience working in administration, business, Child Support Program, financial processing, government, or planning, or equivalent experience in accounting or auditing in a high volume, automated payment processing operation.
- Experience in the Texas Child Support Program.
- Experience with the TXCSES financial system.
- Skill in using statistical data and preparing reports.
To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted.