Fair Hearings Specialist

2 days ago

Albany, New York, United States StateJobsNY Full time
Job Summary

We are seeking a highly skilled and detail-oriented Fair Hearings Specialist to join our team at StateJobsNY. As a Fair Hearings Specialist, you will play a critical role in ensuring the fair and efficient processing of administrative hearings.

Key Responsibilities
  • Provide information regarding hearing procedures to State agency and local district staff, clients, and their representatives.
  • Process requests for administrative hearing records, Fair Hearings, Homebound Hearings from appellants/representatives, Intentional Program Violations Hearings, and waiver of appearance requests from local social services districts and its agents.
  • Schedule hearings, prioritize hearings in accordance with federal and state regulations, law, and court decisions, manage workflow at hearing locations, and conduct other matters regarding the administrative hearing process.
  • Handle general inquiries from clients, their representatives, or local agencies and make referrals to appropriate program areas or proper agency.
  • Determine continuation of aid status and good cause for adjourning and reopening hearings.
  • Draft responses to correspondence relating to the hearing process.
  • Screen and process emergency hearings.
  • Retrieve, analyze, and/or update information from various systems, including the Fair Hearing Information System, Welfare Management System, Automated Child Care Information System, and others.
  • Identify governmental entities or agents taking adverse action against clients and ensure all relevant parties are notified about a hearing request.
  • Field compliance complaints, referring more complicated cases to the appropriate supervisor.
  • Gather statistical data and prepare reports.
  • Assist supervisor in preparing written procedures.
Requirements
  • Eligible for a lateral transfer or eligible for transfer under Section 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title.
  • Information regarding transfer eligibility is available on the Civil Service Career Mobility Office website.
What We Offer

We offer a competitive salary and a comprehensive benefits package, including health insurance, retirement plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.

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