Fair Hearings Specialist

6 days ago


Albany, New York, United States New York State Civil Service Full time
Job Summary

We are seeking a highly skilled and detail-oriented Fair Hearings Specialist to join our team. As a Fair Hearings Specialist, you will be responsible for providing information regarding hearing procedures to State agency and local district staff, clients, and their representatives. You will also process requests for administrative hearing records, Fair Hearings, Homebound Hearings from appellants/representatives, Intentional Program Violations Hearings, and waiver of appearance requests from local social services districts and its agents.

Key Responsibilities
  • Provides information regarding hearing procedures to State agency and local district staff, clients, and their representatives.
  • Processes requests for administrative hearing records, Fair Hearings, Homebound Hearings from appellants/representatives, Intentional Program Violations Hearings, and waiver of appearance requests from local social services districts and its agents.
  • Schedules hearings and prioritizes them in accordance with federal and state regulations, law, and court decisions.
  • Manages workflow at hearing locations and conducts other matters regarding the administrative hearing process.
  • Handles general inquiries from clients, their representatives, or local agencies and makes referrals to appropriate program areas or proper agency.
  • Determines continuation of aid status and good cause for adjourning and reopening hearings.
  • Drafts responses to correspondence relating to the hearing process.
  • Screens and processes emergency hearings.
  • Retrieves, analyzes, and/or updates information from various systems.
  • Identifies governmental entity or agent taking adverse action against clients and ensures all relevant parties are notified about a hearing request.
  • Fields compliance complaints and refers more complicated cases to the appropriate supervisor.
  • Gathers statistical data and prepares reports.
  • Assists supervisor in preparing written procedures.
Requirements

To be successful in this role, you will need to have four years of paraprofessional or professional experience providing services to individuals in need of and/or eligible for social services programs or implementing/administering programs regulated by the New York State Office of Temporary and Disability Assistance, the New York State Office of Children and Family Services, or the New York State Department of Health.

A college education in any field may substitute for up to four years of the experience noted above at the rate of 30 semester credit hours or the equivalent thereof. A bachelor's degree may substitute for all four years of experience. An associate or higher degree in law or legal assistant/paralegal education from a regionally accredited college or university, or college or university accredited by the Accrediting Council for Independent Colleges and Schools (ACICS), may substitute for all four years of the experience noted above.

Completion of a legal assistant/paralegal education, qualifying non-degree certificate program where the certificate was issued by a regionally accredited or ACICS accredited college or university AND two years of paralegal experience may substitute for all four years of experience noted above.

This position is eligible for 55 b/c appointment, and candidates with 55 b/c eligibility are encouraged to apply. To be eligible for a 55 b/c appointment, candidate must be currently enrolled in the Civil Service 55b/c program and meet the qualifications listed above.

Eligible for a lateral transfer or eligible for transfer under Section 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title.



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