Service Operations Manager
6 hours ago
GPAC is partnering with a reputable equipment company to find a skilled Service Manager. The ideal candidate will be responsible for overseeing the Service Department's performance and ensuring it meets revenue, gross margin, and profit goals.
Key Responsibilities:- Manage customer relationships and the productivity of department staff
- Provide leadership, guidance, coaching, and direction to the service staff
- Follow established company policies and procedures
- Enforce shop safety practices and manage within OSHA guidelines
- Recruit, hire, train, discipline, and fire staff as needed
- Manage the appearance, upkeep, and security of the shop and related facilities
- Make recommendations to the Store Manager on staffing and compensation requirements
- Inform the Store Manager of any issues related to Service operations
GPAC is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are client-focused and committed to delivering the right solutions at the right time.
GPAC is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse work environment.
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