Business Development Representative

1 week ago


Parkersburg, West Virginia, United States McClinton Chevrolet Full time
Job Title: Business Development Specialist

At McClinton Auto Group, we are seeking a highly motivated and results-driven Business Development Specialist to join our team. As a key member of our sales team, you will be responsible for engaging with customers, responding to internet leads, and making outbound sales calls to drive business growth.

Key Responsibilities:
  • Respond to internet leads and telephone inquiries via email, phone, and text, following dealership process guidelines.
  • Utilize dealership communication techniques to craft personalized emails and utilize approved templates to communicate with customers.
  • Make outbound sales calls to customers, utilizing dealership call outlines and scripts to communicate effectively.
  • Schedule and confirm appointments with customers, providing detailed customer request information to sales and service staff.
  • Update CRM or Lead Management Tool with pertinent information about customer interactions, including data input and complete notes describing the interactions.
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with sales and service staff to ensure seamless communication and a positive customer experience.
Requirements:
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Excellent phone skills, with the ability to make outbound sales calls and respond to customer inquiries.
  • Proficiency in Microsoft Word and Excel, with the ability to use a variety of software applications.
  • Ability to work in a fast-paced environment, meeting sales targets and deadlines.
  • Previous call center or automotive sales experience is preferred, but not required.
What We Offer:
  • Competitive hourly rate of $12 per hour, plus commission.
  • A comprehensive benefits package, including life insurance, health insurance, and a 401(k) plan.
  • A supportive and collaborative work environment, with opportunities for professional growth and development.
  • A fun and dynamic work environment, with a team-oriented culture.


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