Senior Technical Program Manager

4 weeks ago

Los Angeles, California, United States Cairns Health Full time
About Us

Koko Home is a pioneering healthcare technology company dedicated to addressing the pressing needs of a rapidly aging population. Our mission is to empower patients to age and be cared for at home, leveraging cutting-edge technologies like intelligent ambient sensing, artificial intelligence, and large language models.

Job Description

We are seeking an experienced Technical Program Manager to lead and harmonize engineering work streams across our software, hardware, and product departments. This role is critical in bridging the gap between product vision and engineering execution, ensuring seamless collaboration and delivery of innovative healthcare solutions.

Key Responsibilities
  • Cross-Department Integration: Collaborate with product, LLMs, AIs, software engineering, and hardware engineering teams to drive integration and deliver cohesive products.
  • Engineering Workstream Management: Define, prioritize, and manage engineering workstreams, ensuring tasks are clearly defined, understood, and executed efficiently to meet product goals.
  • Communication and Translation: Work closely with the product team to understand requirements and customer needs, translating them into detailed, actionable engineering plans.
  • Stakeholder and Operations Management: Interface with internal stakeholders to understand strategic priorities, break down high-level product ideas into specific engineering tasks, and ensure these tasks are completed according to plan.
  • Process Improvement: Help enhance internal processes to improve efficiency and track product development to ensure all aspects of projects are on course.
  • Quality Assurance and Delivery: Oversee the completion of engineering tasks, ensuring they meet required specifications and quality standards.
Qualifications
  • Experience: Proven experience as an Agile/Scrum master, with technical acumen and passion for working closely with highly talented engineering teams to rapidly deliver on great product solutions for customers.
  • Experience: 7+ years of program or project management experience, preferably in a technology-driven environment. Experience in healthcare technology is a plus.
  • Education: Bachelor's degree in Engineering, Computer Science, Business, or a related field. PMP, PMI-ACP, or similar certifications are highly desirable.
  • Skills:
    • Proven track record of delivery of high-quality, high-impact business solutions served by high-performance technology teams with discipline in execution & culture of teamwork.
    • Solid understanding of AI, LLM, full-stack software, cloud services, and embedded hardware products & development processes.
    • Exceptional communication and interpersonal skills to facilitate collaboration across diverse teams.
    • Ability to translate business needs into technical requirements and vice versa.
    • Strong interpersonal verbal and written communication skills to convey crisp and concise goals, requirements, plans, progress, and performance.
    • Exceptional collaboration and leadership skills with ability to bring all great ideas to the table, and facilitate a win-win approach to problem-solving towards the optimal business solution.
    • Bias for data-driven decision-making, metric-enabled operations, and risk management skills.
    • Proven ability to manage complex, cross-functional projects in a fast-paced environment.
    • Experience working with frontend and backend software development teams.
    • Mastery of Agile & Lean delivery processes with leadership/knowledge to coach teams to success.
    • Proficiency with project management tools such as Jira, Trello, or Asana.
    • Start-up and healthcare technology experience highly desired.
Benefits
  • Competitive salary and equity options.
  • Comprehensive health, dental, and vision insurance.
  • Opportunities for professional development and career growth.
  • Collaborative and innovative company culture.
Office Expectations
  • We prefer this individual to reside and work from one of our two office locations; Los Angeles, CA (Brentwood) or Sunnyvale, CA.

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