Customer Experience Leader

2 days ago


Oak Brook, Illinois, United States Bonobos Full time

**About the Job**

We are seeking a highly motivated and customer-focused Customer Experience Leader to join our team in our Guideshop. As a Customer Experience Leader, you will be responsible for delivering an exceptional customer experience and maximizing personal sales results.

**Key Responsibilities:**

  • Coach Guides during scheduled shifts to provide an exceptional customer experience
  • Execute closing and opening Guideshop duties as assigned
  • Act as the leader and take on management responsibilities when the Guideshop Manager is not available

**Requirements:**

  • Have 2-5 years of retail or sales experience in a leadership capacity or relevant experience
  • Consistently achieve personal and overall store sales goals
  • Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays

**Benefits and Compensation:

We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience, plus benefits including medical, pharmacy, dental and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid time off, and parental leave for new moms and dads.



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