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Facilities Management Leader

2 months ago

Matthews, North Carolina, United States Aramark Full time
Job Overview

The Facilities Operations Manager will oversee the delivery of Aramark's services on Facilities Management Contracts. Utilizing their expertise, they will ensure that services are provided to clients in an effective and innovative manner, while guiding teams to uphold the highest standards of service delivery.

Key Responsibilities
  • Leadership and Management: Direct and develop assigned contracts, ensuring both financial and operational goals are not only met but exceeded.
  • Supplier Review: Continuously assess supplier services to guarantee best practices and optimal value.
  • Employee Management: Oversee personnel management, focusing on development, performance evaluations, and succession planning.
  • Client Relations: Maintain a strong customer focus in all operations and nurture effective relationships with key client stakeholders.
  • Opportunity Identification: Recognize and act on potential opportunities to expand service offerings and enhance current contracts.
  • Compliance: Ensure adherence to Quality, Environmental, and Health and Safety standards within all operational areas.
  • Policy Adherence: Follow company policies, procedures, and personnel management protocols.
  • Continuous Improvement: Drive ongoing enhancements by implementing best practices and fostering long-term partnerships with clients.
  • Strategic Reporting: Develop and present strategic reports to support client relationship management, identifying trends and taking appropriate actions.
Qualifications
  • Demonstrated experience in facilities management.
  • Knowledge of custodial, maintenance, and grounds services.
  • Proven track record in budget management and cost control.
  • Minimum of 5 years in a managerial capacity.
  • Strong leadership abilities.
  • Effective planning and prioritization skills.
  • Exceptional customer service capabilities.
  • Excellent communication and influencing skills.
  • History of successful people management and development.
About Aramark

Aramark is dedicated to serving millions of guests daily through food and facilities management across multiple countries. Our mission is rooted in service and driven by our commitment to our employees, partners, communities, and the environment. We believe in fostering a workplace that nurtures talent, fuels passions, and empowers professional growth.