Technical Sales Support Specialist
6 days ago
We are seeking a highly organized and detail-oriented Technical Sales Support Specialist to join our team at Boon Edam. As a key member of our sales support team, you will be responsible for ensuring seamless order processing and customer satisfaction.
Key Responsibilities- Process all incoming purchase orders for parts, ensuring accurate and timely entry into our CRM tool.
- Provide documentation on product specifications and features to customers.
- Follow our internal parts order process, including creating order tickets, tracking orders, and communicating with customers on order status.
- Answer customer inquiries regarding pricing, parts identification, and availability via email and phone.
- Monitor stock levels, place internal and external part orders for restocking, and process purchase orders.
- Create and issue Return Merchandise Authorizations (RMAs).
- Exhibit a professional and courteous attitude towards work, colleagues, and customers, promoting the image and profitability of Boon Edam.
- 1-3 years of administrative experience.
- Experience with CRM tools and Microsoft Office applications (Word, Excel, Outlook) is a plus.
- Ability to read and understand mechanical drawings.
- Strong multi-tasking and communication skills.
- Ability to work independently and as part of a team.
- Knowledge of general office machines and telephone systems.
- Customer service orientation.
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Technical Sales Support Specialist
1 week ago
Raleigh, North Carolina, United States Boon Edam Full timeJob SummaryWe are seeking a highly organized and detail-oriented Technical Sales Support Specialist to join our team at Boon Edam. As a key member of our sales support team, you will be responsible for ensuring seamless order processing, troubleshooting, and customer communication.Key ResponsibilitiesOrder Processing: Process all incoming purchase orders for...
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Technical Support Specialist
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Raleigh, North Carolina, United States V-Soft Consulting Group, Inc. Full timeJob Title: Technical Support SpecialistJob Summary:V-Soft Consulting Group, Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing onsite support across all services utilizing ITIL service processes of change, incident, release, and configuration management.Key...
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