Digital Transformation Consultant
6 days ago
Are you looking for a challenging role where you can leverage your skills in operations and customer support to drive business growth? We have an exciting opportunity for a Digital Transformation Consultant at ICONMA, where you will play a crucial role in supporting our client's Sales Operations team.
About the Role:
- As a Digital Transformation Consultant, you will be responsible for providing Quote-to-Cash expertise and guidance to our Account Executives, ensuring seamless execution of sales transactions and compliance with company policies.
- You will work closely with the Global Support Contract Specialist team to resolve complex issues quickly and accurately, leveraging your strong analytical skills and attention to detail.
- With excellent communication and interpersonal skills, you will effectively articulate case resolutions and actions required by Account Executives, driving business outcomes and customer satisfaction.
About You:
- We are seeking a highly motivated individual with 1-2 years of experience in customer order management, sales operations, or sales/customer support.
- Your strong understanding of internal quote-to-cash systems and ESMB business practices will enable you to make a significant impact in this role.
- A Bachelor's degree or equivalent combination of education and experience is required, and prior Client Lightning utilization is a plus.
What We Offer:
- An estimated salary of $65,000 - $80,000 per year, based on location and experience.
- A comprehensive benefits package, including health benefits and an excellent referral program.
- The opportunity to work in a fast-paced environment, driving business growth and advancement opportunities.
Why Choose ICONMA?
As an equal opportunity employer, we provide an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or expression, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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