Customer Service Representative
3 weeks ago
**Job Overview:**
We are seeking a talented Customer Service Representative - Bilingual to join our team in Pasadena, CA. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.
Key Responsibilities:
- Handle inbound calls and correspondence
- Resolve all aspects of customer inquiries, provide accurate and timely responses
- Enter accurate information into the database
- Collaborate with various staff members to ensure seamless operations
- Maintain records and ensure proper documentation
- Perform light administrative tasks such as filing, photocopying, and envelope packing
- Handle email and phone inquiries in a professional and courteous manner
Requirements:
- Previous Call Center or Customer Service experience
- Bilingual work communication required in English and Spanish
- Microsoft Office proficient
- 35 wpm
- Background screen after acceptance of job offer
What We Offer:
We offer a competitive salary range of $19-20/hour and opportunities for growth and development. If you are a motivated and detail-oriented individual looking for a new challenge, apply today
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