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Customer Experience Coordinator

4 weeks ago

Cherry Hill, New Jersey, United States Jewish Federation of Southern NJ Full time

We are seeking a highly motivated and enthusiastic Customer Experience Coordinator to join our team at J Splash Swim School. As a key member of our Customer Experience team, you will play a crucial role in delivering exceptional customer service and creating a warm and welcoming environment for our families and students.

Your primary responsibilities will include:

  • Welcoming new families and setting them up for success
  • Managing the pool deck area and ensuring a safe and enjoyable experience for all
  • Registering students for classes and managing their progress
  • Posting engaging content on social media to showcase our swim school's activities and achievements
  • Providing excellent customer service and support to our parents and students
  • Assisting with referrals and promoting our swim school to new families

In return, we offer a competitive salary, flexible scheduling, and the opportunity to be part of a dynamic and mission-driven team. If you are passionate about delivering exceptional customer service and creating a positive experience for our families and students, we encourage you to apply for this exciting opportunity.