Patient Services Coordinator
4 weeks ago
About Us:
At Cooper University Hospital, we strive to provide exceptional patient care through our team's dedication and commitment. Our professionals continuously discover innovative ways to enhance access to the latest facilities, equipment, technologies, and research protocols. We offer competitive rates and compensation, a comprehensive employee benefits program, attractive working conditions, and opportunities for professional development.
Discover the Cooper University Hospital Difference:
This role emphasizes customer service to our patients, ensuring quality scheduling, positive telephone etiquette, and customer satisfaction in support of our mission. As the front-line contact person, you will greet, register, schedule, collect point-of-service copays, and provide general information to patients and their families using AIDET. You must be organized, take independent action, and project Cooper's values to both customers and coworkers. This position serves as the patient's non-clinical navigator during discharge coordination.
Requirements:
- 2 years of related experience preferred
- Basic knowledge of Shipping and Receiving, Management principles, and personnel management
- High School Diploma or equivalent required
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