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Customer Service Associate

2 months ago


Jacksonville, Florida, United States Shannon Olson - State Farm Agent Full time
Career Overview:

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, consider joining Shannon Olson - State Farm Agent as a Customer Service Representative.

As a key member of our team, you will be responsible for building strong relationships with customers, identifying their needs, and providing tailored solutions to meet their insurance and financial service needs.

Responsibilities:

* Establish and maintain customer relationships through regular communication and follow-up
* Conduct needs-based reviews to educate customers on insurance options and develop leads
* Collaborate with the team to identify customer needs and market appropriate products and services

What We Offer:

* Competitive hourly pay plus commission/bonus opportunities
* Comprehensive health benefits and paid time off
* Flexible scheduling to accommodate your needs
* Opportunities for growth and advancement within our agency

Requirements:

* Strong communication and interpersonal skills
* Ability to work in a team environment and adapt to changing priorities
* Detail-oriented and proactive in problem-solving
* Willingness to learn and take on new challenges

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.