Food Service Associate
4 hours ago
Job Summary
We are seeking a highly motivated and customer-focused Food Service Associate to join our team at Gate Fuel Service. As a Food Service Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and operating cash registers with accuracy and efficiency.
Key Responsibilities
- Provide positive interaction with customers by addressing inquiries and resolving complaints.
- Greet customers and assist customers with questions about products or services Gate Fuel Service offers.
- Ensure a friendly and efficient checkout experience for customers.
- Contribute to a positive and supportive team environment.
- Communicate accurately and positively to customers and other staff.
- Problem solving and de-escalation skills.
- Reinforce/abide and may interact with Federal, State, Local law rules and regulations including company policy.
- Must have or obtain and maintain Food Safety Certification if 18 years of age or older.
- Utilize organizational skills to continually provide customers with a clean and well-stocked store.
- Perform minor repair and maintenance of store food equipment.
- Maintain a high level of cleanliness and organization of the facility, including cleaning restrooms, floors, windows, and storage rooms; sanitizing pumps; emptying trash cans; changing light bulbs; placing towels in dispensers; and changing paper and ink cartridges in the registers.
- Prevents the spoilage of ingredients through proper storage in designated containers and in designated areas sometimes located in climate controlled store / walk-in coolers.
- Ensures that appropriate actions are taken to resolve customer's problems and concerns.
- Ensure a friendly and efficient checkout experience for customers.
- Operate the cash register and process customer payments. Handle cash, debit, and credit transactions. Compute and tend accurate change. Balance the cash drawer.
- Operate all equipment in accordance with the duties assigned each day.
- Handle all payments following all Gate Fuel Service policies.
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