Recovery Associate

5 days ago


Mt Vernon, Illinois, United States Rural King Full time
About Us

Rural King Farm and Home Store is committed to creating a positive and rewarding work environment for our associates. We offer opportunities for growth, competitive benefits, and a people-first approach to ensure our associates feel valued and supported.

Job Summary

The Recovery Associate plays a vital role in maintaining the store's appearance and ensuring a positive customer experience. This includes recovering merchandise, maintaining well-stocked shelves, and ensuring the store's cleanliness and organization.

Key Responsibilities
  • Recover merchandise to the sales floor, ensuring accurate and efficient returns
  • Maintain well-stocked shelves and ensure a visually appealing store presentation
  • Deliver exceptional customer service, greeting customers and providing assistance with purchase decisions
  • Organize and arrange products for effective displays, maintaining an in-depth knowledge of featured products and their locations
  • Complete daily department recovery processes and maintain department cleanliness and organization
  • Adhere to Indoor Merchandising Guide standards and ensure bathrooms are consistently clean and well-maintained
  • Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials
  • Participate in cross-training and learning initiatives to enhance skills and knowledge
Requirements
  • Ability to interact with the team in a fast-paced environment, remaining flexible and proactive
  • Ability to work independently without supervision
  • Comfortable navigating computer systems and software to assist customers or manage activities
  • Excellent verbal and written interpersonal and communication skills
  • Excellent customer service skills
Physical Requirements
  • Ability to maintain a seated or standing position for extended durations
  • Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
  • Ability to use a ladder and/or pallet jack
  • Able to navigate and access all facilities


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