Desktop Systems Engineer

4 days ago


Dakota City, Nebraska, United States eJAmerica Full time
About the Role

eJAmerica is a leading provider of Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. We are seeking an Enterprise IT Support Manager to join our team, responsible for managing and implementing desktop systems, ensuring optimal performance and efficiency.

The successful candidate will have a strong background in IT infrastructure, with experience in supporting Microsoft systems, PC hardware architecture, and typical desktop applications. A solid understanding of TCP/IP, DNS, DHCP, and network fundamentals is also essential.

The role involves providing level 2/3 desktop/laptop break-fix support, maintaining and repairing desktop hardware and software packages, and assisting with desktop/laptop images, updates, patches, and performance enhancements.

A good understanding of Microsoft Active Directory, DHCP, and DNS is necessary, as well as proven customer service skills and excellent written and oral communication. If you have a passion for delivering high-quality technical support and solutions, we want to hear from you



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