IT Infrastructure Support Specialist

5 days ago


Dakota City, Nebraska, United States eJAmerica Full time
Job Description

We are seeking a highly skilled Desktop Systems Engineer to join our team at eJAmerica. The successful candidate will be responsible for providing expert technical support and maintenance of desktop systems, ensuring optimal performance and efficiency.

The ideal candidate will have a strong background in IT infrastructure, with experience in supporting Microsoft systems, PC hardware architecture, and typical desktop applications. A solid understanding of TCP/IP, DNS, DHCP, and network fundamentals is also essential.

The role involves providing level 2/3 desktop/laptop break-fix support, maintaining and repairing desktop hardware and software packages, and assisting with desktop/laptop images, updates, patches, and performance enhancements.

A good understanding of Microsoft Active Directory, DHCP, and DNS is necessary, as well as proven customer service skills and excellent written and oral communication. If you have a passion for delivering high-quality technical support and solutions, we want to hear from you



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