Clinical Specialist II

17 hours ago

Roanoke, Virginia, United States Boston Scientific Full time
About the Role

The AF Solutions Clinical Specialist II will play a crucial role in promoting and supporting the Watchman product line through education of current and potential customers within a defined area. This role will provide clinical education, sales strategy, and support to assist in achieving or exceeding projected sales goals and increasing sales revenues within assigned product lines.

Key Responsibilities
  • Educate customers on the merits and proper clinical usage of company products by creating and delivering presentations and demonstrations using a variety of formats and platforms.
  • Meet with existing and potential clients to identify their clinical needs, goals, and constraints related to patient care and discuss and demonstrate how company products can help them achieve their goals.
  • Develop relationships with hospital personnel at all levels, including staff, physicians, and administrators, to make new contacts in other departments within the hospital and identify key decision makers to facilitate future sales.
  • Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
  • Provide direction and guidance to exempt specialists and/or supervisory staff who exercise significant latitude and independence in their assignments.
  • Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of area/organizational objectives.
  • Demonstrate effective change leadership and build strategic partnerships to better the area/organization by leveraging relationships with peers, management, and across the WATCHMAN organization.
  • Assist management in recruiting and coaching organizational talent and demonstrate effective change leadership.
  • Implement and monitor strategies outlined by the quarterly plan of action for the area, serving as a POA champion supporting market development, product launch, and competitive product intelligence.
  • Coordinate territory and other BSC sales management and representative's efforts to build strategic partnerships that will further area and organizational objectives.
  • Develop relationships with key referring physicians, external fellows, NEPIs, and other key physicians to promote market development and growth.
  • Work with sales management to proactively identify strategic initiatives that improve the effectiveness of the area and organization.
  • Be available for on-call duties to support coverage.
  • Train on and maintain knowledge of clinical trial protocols, Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives.
  • Manage clinical trial activity within the assigned territory, including completing Interest Visits and Site Initiation Visits.
  • Educate clinical investigators on clinical trial protocols, clinical process, and investigational products and features.
Requirements
  • Bachelor's degree (or equivalent experience).
  • Minimum of 2 years of industry experience in clinical cardiology, medical device sales, or equivalent education and experience.
Preferred Qualifications
  • Work experience in Structural Heart/Atrial Fibrillation desired.
  • Must demonstrate technical aptitude and ability to discuss and explain complex technical product information.
  • MS or advanced degree in business or healthcare.

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