Clinical Support Specialist

9 hours ago

Lenoir, North Carolina, United States UNC HEALTH Full time

UNC Health is seeking a skilled Clinical Support Specialist to join our team. As a key member of our healthcare team, you will play a critical role in delivering patient care and ensuring the smooth operation of our medical units. Key responsibilities include assisting healthcare providers with examinations and procedures, reviewing patient care documentation, and performing a wide range of clerical and administrative duties.

Responsibilities:

  • Assist physicians and other healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
  • Critically review patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
  • Provide a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records.
  • Provide clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
  • Provide direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
  • Reinforce routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distribute patient education materials at the request of patients and/or health care providers

Requirements:

  • High School Diploma or General Education Development (GED)
  • Must be listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
  • Basic Life Support (BLS) certification
  • One (1) year of related experience or training in healthcare setting experience with exposure to patient registration and/or scheduling
  • Exceptional customer service and organizational skills
  • Must be fluent in verbal and written English language

Work Details:

  • Legal Employer: NCHEALTH
  • Entity: Caldwell Memorial Hospital
  • Organization Unit: Nursing 4 West Telemetry
  • Work Type: Full Time
  • Standard Hours Per Week: 36.00
  • Salary Range: $15.64 - $22.48 per hour (Hiring Range)
  • Pay offers are determined by experience and internal equity
  • Work Assignment Type: Onsite
  • Work Schedule: Night Job
  • Location of Job: US:NC:Lenoir

We are an equal opportunity employer and welcome diverse candidates to apply.

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