Assistant Director of Donor Relations

4 weeks ago

Stockton, California, United States University of the Pacific Full time
Job Title: Assistant Director of Donor Relations

University of the Pacific is seeking an experienced and skilled Assistant Director of Donor Relations to join our team. This role is a key partner in the strategic management of our relationships with donors and is a key collaborator with the development division and university partners.

Job Summary:

The Assistant Director of Donor Relations is responsible for designing and implementing a portfolio of programming focused on donor recognition, engagement, and retention. This includes communicating gratitude and impact, envisioning creative ways to thank donors, and illustrating how their philanthropy changes lives and furthers the mission of the university.

Key Responsibilities:
  • Oversee three donor recognition societies: Heritage Society, 1851 Society, and Pacific Loyal, managing all aspects of program administration, including new member welcome processes, membership roster maintenance, design and execution of annual programming calendar, and consistent evaluation of donor experience and needs.
  • Manage first-time donor recognition, ensuring routine timely completion of first year stewardship touchpoints, refreshing and adapting programming as needed.
  • Collaborate to design and execute annual giving day stewardship plan.
  • Serve as creative lead for special recognition projects, developing, managing, and executing project activities and timelines.
  • Liaise with annual giving to ensure well-coordinated solicitation and stewardship plans for recognition society members and other annual giving donors.
  • Collaborate on broad-based impact reporting, participating in developing messaging and creative concepts to convey the impact of gifts through various channels and mediums.
  • Plan and execute student gratitude events, curating grateful student content, and building a roster of students interested in generating such content.
  • Work with division partners to plan and staff donor events, participating in program planning, coaching student participants, and preparing supporting materials as needed.
  • Respond to special needs and requests from donors and from the VP Development.
Requirements:
  • Bachelor's Degree.
  • Three (3) years of experience in fundraising, marketing, or a related field.
Preferred Qualifications:
  • Demonstrated success administering donor stewardship programs and enhancing stewardship practices.
  • Working knowledge of fundraising principles and experience integrating stewardship at appropriate stages and levels.
  • Excellent written and verbal communication skills.
  • Exceptional customer service focus and orientation.
  • Strong organizational, project management, and time management skills.
  • Strong attention to detail and ability to manage multiple tasks.
  • Microsoft Excel proficiency and an aptitude for handling large quantities of data.
  • Experience using CRM systems, Raiser's Edge NXT experience a plus.
  • Strong interpersonal skills: tact, self-confidence, diplomacy, teamwork, good judgment, and confidentiality.
  • A strong collaborator and self-starter, comfortable working independently and in teams, and forging relationships with various constituencies.
  • Positive attitude, proven ability to work successfully with diverse populations, and demonstrated commitment to promote and enhance diversity and inclusion.
  • Experience and sensitivity in working with people of diverse backgrounds and cultures.
  • Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
  • Ability to engage and integrate culturally responsive practices and knowledge in their work.
Work Environment:

The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. Occasional standing, walking across campus, and climbing stairs, bending, stooping, and reaching. Occasional lifting up to 25 pounds.

Valid driver's license required. Incumbent must also be able to meet the University's fleet rules and be eligible to drive for University business.

Hiring Range: $66, $83,799.30 per year.

Background Check Statement: All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

AA/EEO Policy Statement: University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.

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