Customer Service Associate
5 days ago
Nino Salvaggio International Marketplace is seeking a Customer Service Associate to join our Troy location. As a key member of our front-end team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience.
Key Responsibilities:
- Bag and package all customer purchases and merchandise according to Nino Salvaggio International Marketplace bagging guidelines and standards.
- Assist in prompt clean up of spills and breakages/leaks containers according to company guidelines to eliminate potential hazards and prevent accidents.
- Gather shopping carts from the parking lot (in all types of weather) and take them to designated areas and pick up points.
- Sort and handle all return to stock items appropriately, ensuring that perishable and refrigerated items are returned properly and promptly.
- Handle any damaged and/or spoiled product according to company and department guidelines and assist in controlling the level of damaged goods.
- Assist customers with all orders and/or questions.
- Greet all customers and provide them prompt and courteous service and/or assistance.
Qualifications:
- High school diploma or GED preferred, but not required.
- Must have reliable transportation.
- Must have some weekend availability.
- Ability to work in extreme cold, hot, snowy, wet and/or humid conditions.
- Ability to work consistently in the outdoors.
- Must be able to stand and/or walk for 8 or more hour periods.
- Must be able to regularly bend, lift and/or move 25 pounds.
- Must be able to push and pull multiple shopping carts safely.
- Must be able to push/pull 50 pounds (i.e. shopping carts, etc.).
Benefits:
- Competitive hourly rate ($15.00 per hour)
- Employee discount
We offer a comprehensive benefits package including 401K match and employee discount.
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