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Restaurant Operations Manager
2 months ago
Job Title: Restaurant Operations Manager
Job Summary: As a Restaurant Operations Manager, you will be responsible for ensuring that our guests receive exceptional service and our team members uphold the highest standards of hospitality.
Key Responsibilities- Maintain positive guest relationships through regular feedback and execution of show-quality standards.
- Train and convey brand clarity through menu, wine, and beverage knowledge.
- Promote a positive work environment through hiring and selection of team members, maximizing productivity and morale, and maintaining appropriate staffing levels.
- Maintain state, federal, and business compliance, including responsible alcohol service guidelines, safety and sanitation standards, and client requirements.
- Engage in financial goals of the operation with support from the General Manager.
- Employ good safety and sanitation practices.
- Follow and enforce responsible alcohol service policies.
- Execute required daily reporting in a timely manner.
- Execute inventory controls.
- Ensure team members adhere to Levy guidelines as stated in the team member training manual and employee handbook.
- Execute all menu requirements and fulfill all guest-specific service requests.
- Ensure all function setups and breakdowns are executed correctly, efficiently, and expeditiously.
- Hold team accountable to steps of service to deliver great guest service.
- Ensure team members have the tools necessary to complete their jobs.
- Use all performance management tools to provide guidance and feedback to team members.
- Promote a cooperative work climate, maximizing productivity and morale.
- Conduct regularly scheduled meetings to ensure lines of communication are open between management and team members.
- Interview, hire, train, and develop team members according to Levy guidelines.
- Display a positive attitude towards team members.
- 5+ years of experience in a food and beverage operational position.
- Bachelor's degree in Hospitality Management is preferred.
- High level of computer literacy.
- Passion for hospitality, food, and retail.
- Excellent interpersonal and stakeholder management skills.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
