Service Advisor
7 days ago
Airport Marina Honda is a family-owned and operated business that values career growth and employee development. We believe in promoting from within and providing opportunities for our team members to advance in their careers.
Job SummaryWe are seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for meeting with customers to determine their vehicle repair needs, increasing customer satisfaction, and maintaining the company's standards for ethical business practices and customer service.
Responsibilities- Meet with customers to determine their vehicle repair needs and provide solutions
- Build strong relationships with customers to increase satisfaction and loyalty
- Maintain the company's standards for ethical business practices, professional image, and customer service
- Monitor the progress of each vehicle and update customers frequently
- Maximize sales and execute retail promotions to increase profitability
- Oversee technicians working on customers' vehicles, including time management, parts ordering, and job completion times
- Participate in quality control and develop standard operating procedures
- High school diploma or equivalent
- Valid commercial driver's license and clean driving record
- Accredited training in service advisor skills, customer satisfaction, and quality control
- Automotive service advisor experience
- Ability to read, write, and speak English fluently
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Commission-based pay with a range of $4,000 to $7,000 per month based on experience and performance
- Medical and dental benefits
- 401K plan
- Paid time off and vacation
- Growth opportunities
- Paid training
- Employee vehicle purchase plans
- Family-owned and operated business
- Long-term job security
- Health and wellness programs
- Discounts on products and services
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