Representante de servicio al cliente

2 weeks ago


Valencia, California, United States Belcan Full time

Descripción del puesto:

Buscamos un profesional con habilidades en atención al cliente para unirse a nuestro equipo en Belcan. Como Representante de servicio al cliente, serás el primer punto de contacto para nuestros clientes y deberás brindarles una experiencia de servicio excepcional.

Responsabilidades:

  • Atender a los clientes por teléfono, correo electrónico y otros canales de comunicación.
  • Responder a las consultas y problemas de los clientes de manera eficiente y efectiva.
  • Utilizar un sistema de gestión de casos para registrar y resolver problemas de los clientes.
  • Trabajar en equipo con otros departamentos para resolver problemas y mejorar la experiencia del cliente.
  • Participar en la capacitación y el desarrollo continuo para mejorar las habilidades y conocimientos en atención al cliente.

Requisitos:

  • Experiencia en atención al cliente o en un rol similar.
  • Habilidades en comunicación efectiva y resolución de problemas.


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