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Customer Service Representative

2 months ago


Valencia, United States Belcan Full time

Customer Service Representative Job Number: 350890 Category: Administrative Description: Job Title: Customer Service Representative Pay Rate: $23.00 / hr Location: Valencia, CA Area Code: 661 ZIP Code: 91355 Start Date: Right Away Shift: 1st Shift; 7am-4pm Keywords: #CustomerServiceRep #CSRJobs Benefits: On the job training, with cross training for other skilled positions and opportunities for advancement. The aerospace business is growing and we are continually training and promoting up from within. *Medical, Dental, Vision, Retirement savings options, tuition reimbursement, performance increases and career advancement. Award winning team with exceptional work environment. *Six Paid Statutory Holidays after 90 days probationary period. *One Week Paid Vacation Bonus after six months / 1960 regular hours. *Weekly pay by direct deposit. *Performance Reviews (and compensation reviews) Responsibilities: *May respond to e-mail inquiries. *Customer service is the primary function, but may include minimal selling or promotion of products or services. *May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. *Requires ability to navigate a computerized data entry system or other relevant applications. *Handles customer service inquiries and problems via the telephone and records consistent problem areas. *Calls are basic and routine. *Uses computerized system for tracking, information gathering, and/or troubleshooting. *Requires limited knowledge of the organization, products, and/or services. Education and Experience: *High school diploma/GED *0-2 years related experience Skills and Knowledge: *Good comprehension of the English language, both written and verbal. *Basic computer skills. *Great intrapersonal skills *Great communication skills If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com EOE/F/M/Disability/Veterans Título profesional: Representante de servicio al cliente Salario: $23.00 / hora Ubicación: Valencia, California Código de área: 661 Código Postal: 91355 Fecha de inicio: inmediatamente Turno: 1er turno; 7 am-4 pm Beneficios: Capacitación en el trabajo, con capacitación cruzada para otros puestos calificados y oportunidades de avance. El negocio aeroespacial está creciendo y estamos continuamente capacitándonos y promocionándonos desde dentro. *Opciones médicas, dentales, de la vista, de ahorro para la jubilación, reembolso de matrícula, aumentos de rendimiento y avance profesional. Equipo galardonado con un ambiente de trabajo excepcional. *Seis días festivos pagados después de un período de prueba de 90 días. *Bono de vacaciones pagadas de una semana después de seis meses / 1960 horas regulares. *Pago semanal mediante depósito directo. *Revisiones de desempeño (y revisiones de compensación) Responsabilidades: *Puede responder a consultas por correo electrónico. *El servicio al cliente es la función principal, pero puede incluir una venta o promoción mínima de productos o servicios. *Puede responder a las consultas de los clientes refiriéndolos a materiales publicados, fuentes secundarias o personal de mayor nivel. *Requiere capacidad para navegar en un sistema de entrada de datos computarizado u otras aplicaciones relevantes. *Maneja consultas y problemas de servicio al cliente por teléfono y registra áreas problemáticas constantes. *Las llamadas son básicas y rutinarias. *Utiliza un sistema computarizado para seguimiento, recopilación de información y/o resolución de problemas. *Requiere conocimiento limitado de la organización, productos y/o servicios. Educación y experiencia: *Diploma de preparatoria / GED *0-2 años de experiencia relacionada Habilidades y conocimientos: *Buena comprensión del idioma inglés, tanto escrito como verbal. *Conocimientos básicos de informática. *Grandes habilidades intrapersonales *Grandes habilidades comunicativas. Si está interesado en este puesto, presente su solicitud a través del enlace Aplicar ahora proporcionado. Nuestro objetivo primordial es brindar soluciones de dotación de personal de calidad que ayuden a las personas, organizaciones y comunidades a tener éxito. Belcan es un proveedor líder de personal calificado para muchas de las empresas más respetadas del mundo. Ofrecemos excelentes oportunidades para asignaciones por contrato, temporales, de contratación temporal y directas. Somos el empleador elegido por miles en todo el mundo. Para obtener más información, visite nuestro sitio web en Belcan.com EOE/F/M/Discapacidad/Veteranos Location: Valencia , CA Minimum Experience (yrs): Required Education: Not Specified Benefits: Return to search results Email this job to a friend (emailjobs.asp?jo_num=350890) If you have previously registered with us, pleaseLog in (memberlogin.asp) to apply for this position. *Logged in members may also add jobs to their job cart