Patient Access Representative

17 hours ago


East Hartford, Connecticut, United States Ensemble Health Partners Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at Ensemble Health Partners. As a key member of our revenue cycle team, you will be responsible for performing admitting duties for all patients admitted for services at the hospital.

Key Responsibilities
  • Assign accurate MRNs, complete medical necessity / compliance checks, and provide proper patient instructions
  • Collect insurance information, receive and process physician orders, and utilize a overlay tool while providing excellent customer service
  • Operate the telephone switchboard to relay incoming, out-going and inter-office calls as applicable
  • Conduct audits of accounts and assure that all forms are completed accurate, timely to meet audit standards
  • Pre-register patient accounts prior to patient visits, including inbound and outbound calling to obtain demographic, insurance, and other patient information
Requirements
  • 1+ years of customer service experience
  • High School Diploma/GED
  • CRCR certification required within 6 months of hire
What We Offer
  • Bonus incentives
  • Paid certifications
  • Tuition reimbursement
  • Comprehensive benefits
  • Career advancement opportunities

We are an equal employment opportunity employer and provide reasonable accommodations to qualified individuals with disabilities. If you require accommodation in the application process, please contact TA@ensemblehp.com.



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