Business Support Specialist

6 days ago


Dubuque, Iowa, United States Access Dubuque Full time
Job Title: Switchboard | Business Support Specialist | PT | Nights

Job Summary:

We are seeking a highly organized and detail-oriented Switchboard | Business Support Specialist to join our team. As a Switchboard | Business Support Specialist, you will be responsible for providing exceptional customer service, handling incoming calls, and performing various administrative tasks.

Key Responsibilities:

  • Provide exceptional customer service to patients, visitors, and staff
  • Handle incoming calls, messages, and emails in a timely and efficient manner
  • Perform various administrative tasks, including data entry, filing, and record-keeping
  • Assist with mailroom services, including sorting and distributing mail
  • Provide support for beeper paging and other communication systems
  • Maintain a clean and organized workspace, including the switchboard and surrounding areas
  • Perform other duties as assigned by management

Requirements:

  • High school diploma or equivalent preferred
  • Previous experience in customer service or a related field preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills, including Microsoft Office and email
  • Ability to maintain confidentiality and handle sensitive information

What We Offer:

We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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