Customer Service Representative
1 month ago
**Job Summary**
Avondale Toyota is seeking a highly skilled and professional Customer Service Representative to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.
**Key Responsibilities:**
- Answer inbound calls and respond to customer inquiries in a professional and courteous manner.
- Set appointments for the service department and ensure timely follow-up with customers.
- Make outbound calls to acquire new service appointments and build relationships with customers.
- Maintain a high level of professionalism when interacting with employees and guests.
- Meet or exceed daily call averages and adapt to monthly goals set by direct supervisor.
- Set clear expectations for customer requests and provide solutions to meet their needs.
- Collaborate with team members to achieve departmental goals and objectives.
- Meet the minimum requirements of 18 years old and pass a background check.
**Compensation:**
$15.00 per hour with a monthly bonus structure.
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