Customer Service Representative

1 month ago


Avondale, Arizona, United States Avondale Toyota Full time

**Job Summary**

Avondale Toyota is seeking a highly skilled and professional Customer Service Representative to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

**Key Responsibilities:**

  • Answer inbound calls and respond to customer inquiries in a professional and courteous manner.
  • Set appointments for the service department and ensure timely follow-up with customers.
  • Make outbound calls to acquire new service appointments and build relationships with customers.
  • Maintain a high level of professionalism when interacting with employees and guests.
  • Meet or exceed daily call averages and adapt to monthly goals set by direct supervisor.
  • Set clear expectations for customer requests and provide solutions to meet their needs.
  • Collaborate with team members to achieve departmental goals and objectives.
  • Meet the minimum requirements of 18 years old and pass a background check.

**Compensation:**

$15.00 per hour with a monthly bonus structure.



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