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Kitchen Operations Supervisor

2 months ago


Carmel, Indiana, United States GetGo Café + Market Full time
Job Overview

Position Summary

$1,000 New Hire Bonus

New Team Member hired into this role will be eligible for a one-time bonus paid in two installments, less applicable taxes.

Installment 1: $500 at 90 days of employment
Installment 2: $500 at 180 days of employment

As a Kitchen Operations Supervisor, you will surpass customer and Team Member expectations by delivering safe, efficient, accurate, and enjoyable food service. You will also provide mentorship and direction to Team Members, ensuring seamless operations in the kitchen. This role places you on the fast track to leadership, where you will coach, oversee, and guide the kitchen team alongside the Store Leader.

Key Responsibilities

  • Experience Required: 1 to 3 years
  • Experience Desired: Supervisory experience in food service
  • Education Desired: High school diploma or equivalent
  • Certification or Licensing Preferred: Food Safety
  • Lifting Requirement: Up to 50 pounds

Primary Duties

  • Prioritize safety in all aspects of our operations for Team Members, customers, and products.
  • Exceed customer and Team Member expectations by providing safe, efficient, accurate, and pleasant food service, while offering guidance and coaching to Team Members and exemplary service to vendors and stakeholders.
  • Foster a fast, friendly culture by sharing warmth and passion for service with a smile with all Team Members and customers.
  • Assist management in achieving ambitious sales and profit targets by encouraging sampling and suggesting products, while effectively managing shrink.
  • Oversee quality control in the kitchen area and during food and supply orders.
  • Ensure maximum scheduling flexibility by confirming that all Team Members are cross-trained in all positions.
  • Be adaptable, ready to lead the kitchen team one moment and step in as a GoGetter the next.
  • Maintain exceptionally clean and well-stocked restrooms.
  • Proactively monitor competitor pricing and collaborate with business partners to remain competitive.
  • Quickly address any equipment issues.
  • Ensure all Team Members have access to necessary training and resources.
  • Provide training and leadership to hourly Team Members in the store, and when assigned, to peer Leads as well.
  • Supervise product merchandising and integrity by ensuring that all equipment consistently passes safety audits and that the appropriate Team Members on the schedule are certified in food safety.
  • Set and promote sales and performance goals for your team and equip them with the tools to achieve those goals.
  • Identify strengths and opportunities within your team and think strategically when making scheduling decisions.
  • Encourage an environment of inclusion and diversity, recognizing that each Team Member has a voice.

Starting Rate of Pay

$18.00

About GetGo Café + Market

GetGo Café + Market is redefining the culinary expectations of a convenience store, offering a unique blend of fuel, food, and convenience across our numerous locations. Our diverse team is dedicated to helping each employee grow through dynamic career paths, competitive pay, and comprehensive training. We currently have a variety of part-time and full-time positions available.