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Practice Manager of Operations

2 months ago


Arnold Missouri, United States Family Dentistry of Arnold Full time
About the Role

We are seeking a highly motivated and experienced Practice Manager of Operations to join our team at Family Dentistry of Arnold. As a key member of our leadership team, you will play a critical role in driving the success of our practice.

Key Responsibilities
  • Strive for Mastery: Prioritize and complete all necessary training to develop technical, commitment, and leadership skills.
  • Develop and Pursue Goals: Create and achieve annual top 10 business goals and 16 personal development goals.
  • Lead by Example: Ensure the goals and priorities of our doctors and teams are achieved through servant leadership.
  • Collaborate with Doctors: Support the doctor-led, hygiene-driven, operations-focused philosophy through synergy meetings, team meetings, and strong morning huddles.
  • Focus on Team Success: Prioritize and focus efforts to support doctors in achieving their top 10 professional goals.
  • Build Alignment: Create alignment with doctors through daily one-on-ones, morning huddles, and weekly touch points.
  • Partner with Doctors: Collaborate with doctors to identify skills needed for open positions and select candidates that are an 80% match for both the position and the practice.
  • Onboard New Team Members: Successfully onboard new team members through partnerships with recruiting and support office.
  • Support Team Growth: Support team members in prioritizing and planning their training through Core Essentials and beyond.
What You'll Gain
  • Competitive Benefits: Enjoy competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO.
  • Continuing Education: Receive continuing education opportunities to develop your full potential and be a true business partner to our supported doctors.
  • Access to Resources: Access to an expansive network of mentors and networking opportunities.
  • Top-Quality Technology: Utilize top-quality technology to assist in your daily responsibilities and deliver exceptional patient care.
About Family Dentistry of Arnold

Family Dentistry of Arnold is a unique practice that thrives on collaboration, communication, and community. We are a 14-person team that values teamwork and patient care.

Qualifications
  • Minimum Qualifications: Associate's or Bachelor's degree or 3-5 years' leadership experience in a professional office, hospitality, retail, banking, medical, or similar field.
  • Experience: Experience working in a fast-paced and customer-centric environment.
  • Skills: Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
  • Leadership Skills: Excellent communication, leadership, coaching, and conflict resolution skills.
  • Trustworthiness: Maintain patient confidentiality and team ethics.
Preferred Experience
  • Dental or Medical Experience: 1+ years of experience in a dental or medical setting.
  • Insurance Billing and Accounts Receivable: 1+ years of experience with insurance billing and accounts receivable.
  • Dentrix or Dental Software: Experience with Dentrix or other dental software.