People Operations Manager

2 months ago

Missouri City, Texas, United States Alphalete Athletics LLC Full time
Job Overview

People Operations Manager Role

Summary

The People Operations Manager is tasked with fostering a fair, respectful, and constructive workplace environment. This role encompasses overseeing and executing policies related to the entire employee lifecycle, including training, development, compensation, performance evaluations, investigations, and daily employee support.

Exemption Status

  1. Exempt – Executive, Administrative, & Highly Compensated Exemptions

Job Status

  1. Full-time, 40 hours a week, or more as necessary

Reports To

  1. Director of Operations

Direct Reports

  1. None

Required Education

  1. Bachelor's degree in Human Resources Management, Business Administration, Psychology, or a related discipline.

Key Responsibilities

  1. Manage and facilitate employee relations on behalf of the organization, including conducting internal investigations.
  2. Collaborate with the leadership team to comprehend and implement the organization's human resource and talent strategy, particularly concerning current and future talent requirements, recruitment, retention, and succession planning.
  3. Oversee the relationship between Alphalete and external HR vendors to handle daily HR operations (e.g., recruitment, onboarding, payroll, and benefits administration).

Additional Responsibilities

  1. Employee Relations
    1. Promote a positive and inclusive workplace culture through effective communication, employee engagement initiatives, and recognition programs.
    2. Address and resolve complex employee relations matters with sensitivity and fairness; oversee employee disciplinary meetings and terminations.
    3. Develop and implement effective onboarding programs to integrate new hires into the company culture.
  2. Compensation and Benefits
    1. Analyze trends in compensation and benefits; research and propose competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
    2. Collaborate with external HR vendors and benefits brokers to provide competitive benefit plans; administer annual Open Enrollment.
  3. Performance Management
    1. Lead the design and implementation of performance management systems, including goal setting, feedback mechanisms, and performance evaluations.
    2. Provide guidance to managers on performance-related issues, coaching them on effective performance discussions.
    3. Identify skill gaps and training needs within the organization; design and deliver impactful learning programs.
  4. Compliance and Risk
    1. Ensure compliance with federal, state, and local employment laws and regulations, as well as recommended best practices; review policies and practices to maintain compliance.
  5. Perform other duties as assigned.

Required Skills / Experience

  1. 5-10 years of progressive HR experience, demonstrating a successful track record of driving HR initiatives and programs.
  2. 5+ years of experience in Labor Relations and Employee Relations.
  3. 3+ years of experience in a supervisory capacity.
  4. In-depth knowledge of employment laws, regulations, and industry best practices.
  5. Exceptional communication and interpersonal skills.
  6. Strong strategic thinking, problem-solving, and decision-making capabilities.
  7. Functional knowledge of MS Office (Outlook, Word, Excel, PowerPoint).

Preferred Skills / Experience

  1. PHR/SPHR or SHRM-CP/SCP certification is preferred.

Traits / Characteristics

  1. High initiative, autonomous, and self-governing.
  2. Strong critical thinker with excellent analytical skills.
  3. Detail-oriented with strong project management abilities.
  4. Proven ability to lead and inspire a team.
  5. Outstanding communication and interpersonal skills with strong follow-through.
  6. Flexible, collaborative, and a team player.
  7. Entrepreneurial spirit with high integrity.

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