IT Support Specialist

2 days ago


Portland, Oregon, United States Portland Internetworks Full time
Job Summary

We are seeking a highly skilled IT Service Technician to join our team at Portland Internetworks. As a key member of our technical staff, you will be responsible for providing exceptional support to our clients, troubleshooting complex technical issues, and maintaining our network infrastructure.

Key Responsibilities
  • Provide first-line technical support to clients via phone, email, and chat
  • Troubleshoot and repair desktop hardware and software issues
  • Perform on-site assistance and maintenance at client locations
  • Document client requests and technical information
  • Travel to client sites to perform work
  • Work with our dispatcher to maintain efficient schedules and time utilization
  • Collaborate with our client account managers and service manager to deliver exceptional client service
  • Document work and track time accurately
  • Communicate effectively with the service, sales, and administration teams
Requirements
  • Strong verbal and written communication skills
  • Excellent attention to detail and problem-solving skills
  • Ability to follow directions and policies precisely
  • Superior knowledge and/or experience in Microsoft Desktop Operating Systems, Microsoft Office Applications, and Smartphones/Mobile Devices
Preferred Qualifications
  • Network+ certification or equivalent experience
  • Experience with Cisco, Microsoft, and Apple technologies
  • Knowledge of Linux operating systems
About Our Company

Portland Internetworks is a leading provider of managed IT services, telecommunications, and consulting in the Portland metro area. We offer a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.

What We Offer
  • Competitive salary and incentive-based bonuses
  • Industry-leading number of paid time off (PTO) days
  • Rich and flexible medical/dental benefits
  • 401(k) tax-deferred savings plan with employer matching and discretionary profit sharing
  • Bereavement leave, new parent leave, and family/medical leave
  • Quarterly paid volunteer time off (VTO)
  • Certification/continuing education benefits
  • Computer and network hardware and software purchase discounts
  • Long-term employee retention benefits


  • Portland, Oregon, United States Pathways Health and Community Support, LLC. Full time

    Position Overview:As a Foster Care Support Specialist, you will play a vital role in offering direct assistance, training, and guidance to parents and caregivers as they navigate the complex systems of care for youth within their homes. Key Responsibilities:Establishing structured and positive relationships with caregivers to empower them in effectively...


  • Portland, Oregon, United States Healthcare Support Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team. As a Travel Nurse RN Specialist, you will provide high-quality patient care in a dynamic and fast-paced environment.Responsibilities:Provide medical surgical care to patients in a hospital settingCollaborate with...


  • Portland, Oregon, United States Healthcare Support Full time

    Job Title: Dialysis Nurse SpecialistWe are seeking a skilled Dialysis Nurse Specialist to join our team at Healthcare Support. As a leading healthcare employment partner, we provide top-notch healthcare professionals with the best opportunities in the industry.Job Summary:Our client is seeking a highly experienced Dialysis Nurse to provide high-quality...


  • Portland, Oregon, United States Healthcare Support Full time

    Job Title: Dialysis Nurse SpecialistWe are seeking a skilled Dialysis Nurse Specialist to join our team at Healthcare Support. As a leading healthcare employment partner, we provide top-notch healthcare professionals with the best opportunities in the industry.Job Summary:Our client is seeking a highly experienced Dialysis Nurse to provide high-quality...


  • Portland, Oregon, United States HR Annie Consulting, Inc. Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at DaVinci Digital. As an IT Support Specialist, you will provide front-line support for client service tickets, combining technical expertise with exceptional customer service.Key ResponsibilitiesResolve Tier 1 service tickets, including account access and workstation...


  • Portland, Oregon, United States Uicalaska Full time

    Job Title: IT Support SpecialistWe are seeking an IT Support Specialist to join our team in Portland, ME. The successful candidate will provide second-tier support to end users of PCs, servers, and mainframe applications and hardware.Key Responsibilities:Installation and configuration of desktop workstations, laptops, tablets, and wireless access...


  • Portland, Oregon, United States Uicalaska Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team in Portland, ME. The successful candidate will provide second-tier support to end users of PCs, servers, and mainframe applications and hardware.Key Responsibilities:Provide technical support to end users via phone, email, or in-personTroubleshoot and resolve...


  • Portland, Oregon, United States New Narrative Ltd Full time

    About the RoleWe are seeking a highly motivated and compassionate Peer Support Specialist to join our team at New Narrative Ltd. As a Peer Support Specialist, you will play a vital role in providing person-centered, recovery-focused services to individuals in our care.Key ResponsibilitiesProvide individual peer support services to a caseload of 22 residents,...


  • Portland, Oregon, United States MENTAL HEALTH ASSOCIATION OF OREGON Full time

    Job Title: Peer Support SpecialistJoin Mental Health & Addiction Association of Oregon as a Peer Support Specialist and make a meaningful difference in the lives of individuals struggling with addiction and mental health issues.About the Role:We are seeking a compassionate and experienced Peer Support Specialist to provide comprehensive support to...


  • Portland, Oregon, United States Ricoh USA, Inc. Full time

    Job Title: Senior Onsite Service SpecialistJoin Ricoh USA, Inc. as a Senior Onsite Service Specialist and be part of a team that delivers innovative solutions and exceptional customer experiences. As a key member of our team, you will provide direct support to our legal clients, ensuring seamless operations and exceptional service delivery.Job Summary:We are...


  • Portland, Oregon, United States Salvationarmytucson Full time

    Job Title: IT Support Specialist IIJoin the Salvation Army team as an IT Support Specialist II, providing technical assistance and support to our staff and locations.Job SummaryWe are seeking a highly skilled and experienced IT Support Specialist II to join our team. The successful candidate will be responsible for providing technical support and assistance...


  • Portland, Oregon, United States Telecare Corporation Full time

    Join Our Team as a Recovery Support SpecialistAt Telecare Corporation, we are proud to offer over 300 roles dedicated to Peer Support. We believe in the power of lived experiences and are committed to fostering this within our organization. Our Peer Workforce has a distinct career progression pathway.Your Role in Transforming LivesThe Recovery Support...


  • Portland, Oregon, United States DivIHN Integration Inc Full time

    Job Title: MacOS Support SpecialistWe are seeking a highly skilled MacOS Support Specialist to join our team at DivIHN Integration Inc. As a MacOS Support Specialist, you will be responsible for managing and maintaining our MacOS infrastructure, providing technical support to our engineers, and ensuring the smooth operation of our lab environment.Key...


  • Portland, Oregon, United States Biolife Plasma Services Full time

    Job SummaryWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and employees.Key ResponsibilitiesDetermine donor eligibility accurately and in a timely manner, including proper management of...


  • Portland, Oregon, United States Biolife Plasma Services Full time

    Job SummaryWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and employees.Key ResponsibilitiesDetermine donor eligibility accurately and in a timely manner, including proper management of...


  • Portland, Oregon, United States Routeware Full time

    Technical Support SpecialistRouteware is a leading provider of software and data analysis solutions for waste and recycling programs. We're seeking a skilled Technical Support Specialist to join our team in Portland, Oregon.Job SummaryThe Technical Support Specialist will serve as the first point of contact for clients seeking assistance with our software....


  • Portland, Oregon, United States edgecomputingassociation Full time

    Job Title: Senior IT Support SpecialistWe are seeking a highly skilled and experienced Senior IT Support Specialist to join our team at edgecomputingassociation. As a key member of our IT department, you will be responsible for providing expert technical support to our team members across various locations.Key Responsibilities:Provide superior quality and...


  • Portland, Oregon, United States The Mental Health Association of Oregon Full time

    Job OverviewPosition: Peer Support Specialist/Certified Recovery MentorCompensation: $25 per hourEmployment Type: Full-Time, 4 days per week, 12pm-8pm, plus 1 shift per week from 4pm-12am.Benefits: This role includes benefits as detailed in the Employee Handbook.Reporting To: EVOLVE Program ManagerDepartment: EVOLVE Peer Delivered Services Program -...


  • Portland, Oregon, United States Oregon Health & Science University Full time

    Position Overview:The Customer Support Specialist role is essential for the operational success of Oregon Health & Science University, functioning within a support center that is available around the clock, every day of the year.Key Responsibilities:This position is part of a Critical Function Unit, dedicated to providing exceptional service and assistance...


  • Portland, Oregon, United States Addus Full time

    Are you eager to create a positive impact in the lives of others? If you possess a sincere dedication to assisting individuals and wish to be part of an organization that values your efforts, we would love to connect with you. We can support your journey towards a fulfilling career or simply help you find flexible shifts that align with your lifestyle.At...