Inventory Management Specialist

4 weeks ago


Mandan, North Dakota, United States Motion & Control Enterprises Full time
Job Summary

The Vendor Management Inventory Specialist plays a critical role in ensuring the smooth operation of our customer locations. This position involves monitoring and maintaining inventory levels, communicating with customers and internal teams, and utilizing a hand-held scanner to create orders and manage inventory levels.

Key Responsibilities
  • Monitor customer site inventory and replenish stock as needed to maintain defined stocking levels
  • Recommend changes to customer inventory levels based on usage and identify opportunities to add new products to the VMI program
  • Take customer spot orders and relay information to outside and inside sales teams
  • Assist VMI customers with inventory space/placement and work with them to set up appropriate product shipments
  • Maintain awareness of customer min/max levels and communicate back to management
  • Visit customers based on an established weekly schedule and make emergency visits when needed
  • Handle customers' on-site inquiries and recommend better applications and/or product improvements
  • Maintain correct tagging on product bins in customer facilities
  • Keep management and sales personnel informed about customer projects, quotes, and other significant interactions
  • Check emails, phone messages, and text messages on an ongoing basis to maintain regular communication with the customer base
  • Participate in sales programs and activities such as meetings, promotions, sales blitzes, and training
  • Coordinate with internal departments on a daily basis to gather relevant account information regarding customer visits
  • Ensure accuracy of shipments to customers by reviewing proper delivery paperwork and packing slips and abiding by customer delivery procedures; follow-up to confirm customer satisfaction
  • Address process issues resulting in incorrect product being pulled, shortages, or late shipments
  • Assist with hose assemblies for customers when needed
  • Maintain a professional, neat appearance to represent the Company
  • Abide by customer safety rules, regulations, and attend training classes as required
  • Provide required maintenance for company-owned vehicles; follow established driving policies
  • Perform other related duties as assigned
Requirements
  • Mechanical/technical knowledge required
  • An understanding of Fluid Connector products and the ability to make hose assemblies and identify fitting-appropriate thread types
  • Knowledge of warehouse processes and inventory control
  • Ability to read and interpret documents such as purchase orders, shipping manifests, and packing lists
  • Commitment to providing exceptional customer service
  • Excellent verbal and written communication skills
  • Strong time management skills
  • Basic data-entry computer skills
  • Parker-Hannifin product knowledge a plus
  • Must have a valid driver's license and be able to pass an MVR driving check
  • Minimum of a high school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience


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