Senior Director of Operational Excellence

4 weeks ago

Chicago, Illinois, United States Huron Consulting Group Inc. Full time
About the Opportunity

Huron Consulting Group Inc. is a leading management consulting firm that helps its clients drive growth, enhance performance, and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change our clients need to own their future.

Our clients are leaders of higher education institutions and academic medical centers who are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty, and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change.

As a Senior Director of Operational Excellence, you will help our clients achieve organizational effectiveness, improve student outcomes, implement new technologies, and align resources and investments to ensure long-term sustainability.

Key Responsibilities
  • Collaborate with Huron and client senior leaders to design and implement goal-achieving solutions while delivering remarkable results.
  • Construct enduring relationships that benefit the firm in profound ways, including selling additional project work into clients.
  • Lead teams, create solutions, and masterfully communicate on every level to instill passion and followership in clients, juniors, and management.
  • Develop and implement significant productivity and customer satisfaction improvements.
  • Participate in the professional development of Huron staff in both project management and technical dimensions.
  • Contribute to multiple projects of differing scale and duration.
Requirements
  • 10+ years' experience in the information technology or consulting field.
  • 10+ years' experience working with vendor solutions, vendors, and partner sales and alliance leadership.
  • Strong client focus – ability to operate at prime customer contact level.
  • Demonstrated breadth and depth of operational service delivery management expertise, preferably in an international environment.
  • Excellent communication skills – oral and written – and the interpersonal skills needed to quickly establish relationships of trust and collaboration.
  • Strong analytical skills used to translate information from meetings into documentation that can be shared with meeting participants and project teams.
  • A desire and willingness to learn new tools, techniques, concepts, and methodologies.
  • Strong development focus – advocate of developing employees, teams, and the business.
  • Significant experience leading and managing teams (including matrix management) within an operational service delivery or shared services environment.
  • Strong commercial and financial awareness, including monitoring and coordination of budget ownership.
  • Experience in sourcing bids, from pre-sales to successful implementation, preferably in an international setting.
  • Thorough understanding of customer's business and market sector with ability to leverage knowledge in anticipation of the evolving needs of customers.
  • Strong communicator at all levels.
  • Systems and IT literate.
  • Proven contract negotiations and supplier management experience.
  • Huron requires a Bachelor's Degree in business, computer science, or IT-related field for this position.
  • Willingness to travel up to 50%.
Compensation and Benefits

The estimated base salary range for this job is $210,000 - $275,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $262,500 - $357,500. The job is also eligible to participate in Huron's benefit plans, which include medical, dental, and vision coverage and other wellness programs.

Posting Category

Education

Opportunity Type

Regular

Country

United States of America

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