Fitness Center Representative

5 days ago


Fairfield, New Jersey, United States Retro Fitness of Fairfield Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative at Retro Fitness of Fairfield.

Key Responsibilities
  • Greet and check in members, ensuring a positive and welcoming experience.
  • Resolve member issues in a timely and effective manner.
  • Drive membership sales and retention through excellent customer service and communication skills.
  • Follow up with prospects to convert them into members.
  • Sell in-store merchandise and promote our services to members.
  • Maintain a safe and clean environment for all members and staff.
  • Perform opening and closing duties, including facility upkeep and walk-throughs.
Requirements
  • A positive and upbeat personality.
  • Effective communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Customer service orientation and a commitment to excellence.
  • Punctuality, responsibility, and attention to detail.
  • CPR/AED training preferred.
  • Prior sales experience in a retail setting is preferred.
Work Environment

The Front Desk Representative will work in a dynamic and fast-paced environment, interacting with members and staff on a daily basis. The ideal candidate will be a team player who is able to work effectively in a collaborative environment.

About Retro Fitness

Retro Fitness is a health club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential.



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