Director of Account Management
4 weeks ago
Elevance Health is seeking a seasoned Director of Account Management to lead our external New York market book of business. As a key member of our leadership team, you will be responsible for driving business growth, developing strategic plans, and managing a team of Account Executives to achieve client retention and revenue targets.
Key Responsibilities- Provide leadership and strategic direction to account management teams to ensure business meets profitability standards and regulatory compliance.
- Develop and implement strategies to ensure client renewals and enhance customer satisfaction.
- Collaborate with matrix leaders to develop strategies and manage plans to achieve client membership and financial goals.
- Work with network contracting teams to drive value-based purchasing agreements and build strategic alliances with providers in the New York market.
- Provide input to the Product Development team on opportunities to create profitable and efficacious products that meet the strategic needs of clients.
- Hire, train, coach, counsel, develop, motivate, and evaluate the performance of direct reports, focusing on building a competent and high-performing team.
- BA/BS degree and a minimum of 8 years of professional/leadership experience in account management, preferably in behavioral health, managed care, or health plan commercial or government state client contexts.
- Expertise in behavioral health products, account management, and managed care.
- Proven track record of leading teams, managing direct reports, and achieving significant business outcomes.
- Experience in behavioral health provider network management, pricing, and underwriting.
- Strong knowledge of client concerns, purchasing behaviors, and market drivers within the health plan sector.
- Proven experience in negotiating and developing value-based purchasing agreements.
Elevance Health is a health company dedicated to improving lives and communities. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
We offer a range of market-competitive total rewards, including merit increases, paid holidays, Paid Time Off, and incentive bonus programs. Elevance Health operates in a Hybrid Workforce Strategy, and associates are required to work at an Elevance Health location at least once per week.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19.
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