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Community Resource Coordinator II

2 months ago

Latham, New York, United States Fidelis Care Full time
About the Role

We are seeking a highly skilled Community Resource Coordinator II to join our team at Fidelis Care. As a key member of our care management team, you will play a vital role in connecting our members with community resources and support services to enhance their overall well-being.

Key Responsibilities
  • Support members in accessing community resources and care services to address their social determinants of health needs
  • Collaborate with the care team to identify member support needs and provide health education as appropriate
  • Provide assistance to members with non-clinical general health assessments and referrals to appropriate care services
  • Conduct outreach and engagement activities to locate hard-to-reach individuals and families in the community
  • Develop and maintain relationships with community organizations and resources to ensure seamless referrals and support
  • Document and maintain accurate records of member interactions and community resource information
Requirements
  • High School diploma or equivalent required; 1-2 years of related experience preferred
  • Strong communication and interpersonal skills, with ability to work effectively with diverse populations
  • Knowledge of social determinants of health and community resources
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
What We Offer

Fidelis Care offers a comprehensive benefits package, including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off, and a flexible work environment. We are an equal opportunity employer committed to diversity and inclusion.