Restaurant Operations Manager
4 weeks ago
Ben's Soft Pretzels is seeking a highly motivated and experienced Assistant Manager to join our management team at three of our locations. As a key member of our team, you will play a crucial role in ensuring the smooth operation of your assigned location, leading a team of employees, and maintaining high standards of customer service.
Key Responsibilities
- Assist the Store Manager in overseeing daily operations, including opening and closing procedures.
- Supervise, train, and motivate team members to deliver exceptional customer service.
- Ensure compliance with company policies, procedures, and food safety standards.
- Manage inventory, order supplies, and maintain accurate records.
- Handle customer inquiries and feedback, and resolve any issues promptly.
- Monitor and maintain store cleanliness and presentation standards.
- Assist in creating and executing promotional activities to drive sales.
- Step into the Store Manager role as needed.
Requirements
- Previous experience in a supervisory or management role in the food service or retail industry.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Excellent customer service skills and a positive attitude.
- Basic knowledge of inventory management.
- Flexibility to work various shifts, including evenings and weekends.
- Certifications in management or hospitality are a plus.
Benefits
- Competitive wages.
- Opportunities for growth and advancement within the company.
- Paid training and development programs.
- Flexible scheduling.
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