Market Operations Manager
4 weeks ago
The Market Manager is a key leadership role responsible for the strategic direction and operational performance of multiple locations within a designated area. This role requires a strong focus on business development, customer satisfaction, and team leadership.
Key Responsibilities:- Develop and implement business plans to drive growth and profitability in the designated market.
- Lead and manage a team of location managers to ensure consistent execution of company standards and procedures.
- Monitor and analyze market trends, competitor activity, and customer feedback to inform business decisions.
- Collaborate with corporate staff to achieve external growth objectives and meet or exceed area business plan targets.
- Conduct regular operations reviews and audits to ensure compliance with company policies and procedures.
- Minimum of five years collision repair industry experience.
- Minimum of three years of management experience.
- ICAR Platinum certification preferred.
- Estimating license if applicable in the state.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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