Personal Lines Insurance Service Representative

2 weeks ago


Raleigh, North Carolina, United States Rimmer & Associates Full time
About Our Team

Rimmer & Associates is a dynamic and growing company seeking a skilled Account Manager to join our team. We offer a competitive salary and comprehensive benefits package.

Job Overview

The Account Manager role involves maintaining solid customer relationships, handling insurance coverage inquiries, and providing exceptional customer service.

Key Responsibilities
  • Manage customer relationships, handle inquiries, and resolve issues related to insurance coverage.
  • Pre-qualify prospects, gather data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Communicate product and service information to customers, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Qualifications
  • Hold a valid NC insurance license and have a minimum of two years personal lines insurance account management experience.
  • Demonstrate expertise in insurance products, rating procedures, underwriting procedures, coverages, and industry operations.
  • Display excellent communication, interpersonal, and problem-solving skills.
Compensation
  • Average salary: $65,000 - $85,000 per year.
  • Comprehensive benefits package including health insurance, paid time off, and training & development opportunities.


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