Insurance Industry Professional

3 weeks ago


Raleigh, North Carolina, United States Genius Talent Full time
Job Title: Customer Service Representative

We are seeking a highly experienced and licensed Customer Service Representative with a strong background in personal lines insurance to join our team at Genius Talent.

Job Description:

As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring overall customer satisfaction. You will also utilize in-depth knowledge of personal lines insurance products to assist clients in selecting appropriate coverage, process policy changes, renewals, and new business applications accurately and efficiently, collaborate with insurance carriers to obtain quotes, underwriting information, and policy details, and assist clients in claims reporting and follow-up.

Responsibilities:
  • Provide outstanding customer service to clients
  • Utilize knowledge of personal lines insurance products to assist clients
  • Process policy changes, renewals, and new business applications
  • Collaborate with insurance carriers
  • Assist clients in claims reporting and follow-up
Qualifications:
  • Active personal lines insurance license
  • Minimum of 2 years of experience in the insurance industry
  • Strong knowledge of various personal lines insurance products
  • Excellent communication and interpersonal skills
  • Detail-oriented with strong organizational and multitasking abilities
Benefits:
  • Estimated salary range $60,000 - $80,000 per year
  • Health insurance
  • Retirement savings plan
  • Friendly and collaborative work environment


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