Customer Service and Insurance Expert

4 weeks ago


Raleigh, North Carolina, United States Genius Talent Full time
Key Responsibilities

Primary Duties:

  • Provide exceptional customer service to clients, addressing inquiries and resolving issues.
  • Utilize in-depth knowledge of personal lines insurance products to assist clients in selecting appropriate coverage.
  • Process policy changes, renewals, and new business applications accurately and efficiently.
Collaboration and Communication:
  • Collaborate with insurance carriers to obtain quotes, underwriting information, and policy details.
  • Assist clients in claims reporting and follow-up, providing support throughout the claims process.
Professional Development:
  • Stay informed about industry trends, policy updates, and regulatory changes to provide accurate and up-to-date information to clients.


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