Restaurant Operations Manager
1 month ago
Job Summary:
We are seeking a highly motivated and experienced Shift Leader to join our team at Slutty Vegan, Inc. As a Shift Leader, you will be responsible for supervising and leading Crew Members through training, embodying and teaching policy and procedures, and maintaining brand standards.
Key Responsibilities:
- Supervise and coordinate the activities of Crew Members to ensure efficient and effective operations.
- Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences.
- Train and develop Crew Members to provide excellent customer service and maintain high levels of cleanliness and hygiene.
- Monitor inventory levels and order supplies as needed to ensure adequate stock levels.
- Maintain accurate records of restaurant transactions, including sales, inventory, and customer feedback.
- Resolve customer complaints and ensure that all guest issues are handled in a timely and professional manner.
- Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures.
- Collaborate with management to develop and implement strategies to improve restaurant performance and profitability.
- Assist with the recruitment and hiring of new restaurant staff as needed.
Requirements:
- 2+ years' experience as a Shift Leader or similar role in a customer-facing quick service/fast food restaurant environment.
- Ability to work a flexible schedule and extended hours, including night and weekend shifts.
- High energy to keep up with our fast-paced environment.
- Willingness to learn all areas of restaurant operations and work multiple stations.
- Basic math skills and the ability to operate POS systems.
- Must be at least 18 years of age or older.
- Must be ServSafe certified.
Preferred Technical Skills:
- Knowledge of Restaurant 365, Jolt, Seven Shifts, Toast, and Dolce.
Slutty Vegan is an Equal Opportunity Employer:
We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from candidates of all backgrounds and perspectives.
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