Restaurant Operations Manager

1 month ago


Atlanta, Georgia, United States Slutty Vegan, Inc. Full time

Job Summary:

We are seeking a highly motivated and experienced Shift Leader to join our team at Slutty Vegan, Inc. As a Shift Leader, you will be responsible for supervising and leading Crew Members through training, embodying and teaching policy and procedures, and maintaining brand standards.

Key Responsibilities:

  • Supervise and coordinate the activities of Crew Members to ensure efficient and effective operations.
  • Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences.
  • Train and develop Crew Members to provide excellent customer service and maintain high levels of cleanliness and hygiene.
  • Monitor inventory levels and order supplies as needed to ensure adequate stock levels.
  • Maintain accurate records of restaurant transactions, including sales, inventory, and customer feedback.
  • Resolve customer complaints and ensure that all guest issues are handled in a timely and professional manner.
  • Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures.
  • Collaborate with management to develop and implement strategies to improve restaurant performance and profitability.
  • Assist with the recruitment and hiring of new restaurant staff as needed.

Requirements:

  • 2+ years' experience as a Shift Leader or similar role in a customer-facing quick service/fast food restaurant environment.
  • Ability to work a flexible schedule and extended hours, including night and weekend shifts.
  • High energy to keep up with our fast-paced environment.
  • Willingness to learn all areas of restaurant operations and work multiple stations.
  • Basic math skills and the ability to operate POS systems.
  • Must be at least 18 years of age or older.
  • Must be ServSafe certified.

Preferred Technical Skills:

  • Knowledge of Restaurant 365, Jolt, Seven Shifts, Toast, and Dolce.

Slutty Vegan is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from candidates of all backgrounds and perspectives.



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