Desktop Support Specialist
3 weeks ago
We are seeking a skilled Desktop Support Specialist to join our team at The Rockridge Group. This role involves providing technical support for desktop computer hardware and peripherals, both remotely and on-site.
Responsibilities:- Support PC & MAC platforms and operating systems.
- Respond to dispatched assignments involving the installation, repair or maintenance of desktop computer hardware and peripherals.
- Pursue Tech Refresh Program initiatives, including System Level Migrations, Data Migrations, Application Integration and Configuration on PC & MAC systems.
- Collaborate with sales, operations, purchasing and finance managers to develop service quality assurance processes and procedures, customer support plans, and discuss new specifications required by customers and management.
- Work independently on assignments and report progress to your supervising manager.
- Coordinate, manage and predict equipment and part needs for dispatched service requests and coordinate those requests directly with the client.
- Ensure 100% of closures for all requests within the CRM tool on the day they are resolved or fulfilled.
- Maintain relationship between multiple CRM tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for Customer Request Management and Tracking purposes.
Salary: $65,000 - $85,000 per year, depending on experience.
Requirements:- Customer Service experience and direct interaction with customers is necessary.
- Experience supporting Google Suite of Apps is beneficial.
- CompTIA A+ certification is preferred.
- A sound technical background with a minimum of 3-5 years of professional experience in a Service or IT environment is required.
- Able to multitask and prioritize multiple projects.
- Good interpersonal skills and organizational skills are essential.
- Must be dependable and able to meet deadlines consistently.
- Should have the ability to work under pressure and should be flexible and able to adapt to a changing environment.
- Troubleshooting and problem-solving experience are valuable.
- Excellent communication skills are beneficial.
- General knowledge of Microsoft Excel, Microsoft Word, and Microsoft Outlook is helpful.
- 5 years of experience supporting one or more operating systems such as Mac OSX (Up to Mt. Lion), Win XP or WIN7 is mandatory.
-
Desktop Hardware Technician
3 weeks ago
Vacaville, California, United States The Rockridge Group Full timeAbout The Rockridge GroupWe are a leading provider of technical support and maintenance services, serving a wide range of clients across various industries. Our team of experts is dedicated to delivering high-quality solutions that meet the unique needs of each client.We are seeking a skilled Desktop Support Specialist to join our team. This role involves...
-
IT Support Specialist
4 weeks ago
Vacaville, California, United States The Rockridge Group Full timeThe Rockridge Group is seeking a skilled Desktop Support Specialist to join our team. This role involves providing technical assistance and support for desktop computer hardware and peripherals, both in-house and on-site at customer locations. We are looking for an individual with excellent problem-solving skills, the ability to work independently, and a...
-
Technical Support Specialist
1 day ago
Vacaville, California, United States Axelon Full timeAbout the RoleAxelon is seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing hardware and technology support for end users, as well as creating and configuring displays for EMS and Training Simulator applications.As a Technical Support Specialist, you will be working on a hybrid schedule,...
-
Domino's Pizza Support Specialist
3 weeks ago
Vacaville, California, United States Domino's Pizza LLC Full timeDomino's Pizza Support SpecialistWe're looking for a skilled Support Specialist to join our team at Domino's. In this role, you'll be responsible for delivering top-notch customer service and ensuring a positive experience for every customer who walks through our doors.Key Accountabilities:Provide excellent customer service by greeting customers warmly and...
-
In-Home Support Specialist
22 hours ago
Vacaville, California, United States Always Best Care Senior Services Full timeAbout the JobWe are seeking compassionate and dedicated individuals to join our team as In-Home Support Specialists. Our caregivers provide a range of services, including basic companion care and integral personal care, to help seniors maintain their independence and dignity.
-
Resident Support Specialist
4 weeks ago
Vacaville, California, United States Pacifica Senior Living Vacaville Full timeAbout the RoleWe are looking for a skilled and caring individual to join our team as a resident support specialist.Salary Range:$36,000-$42,000/yearPrimary ResponsibilitiesProvide personalized care and support to our residents.Assist with daily living activities, including grooming, oral hygiene, and transfers.Respond to resident needs and concerns in a...
-
Direct Care Support Specialist
1 month ago
Vacaville, California, United States Xelerate, LLC Full timeAbout the RoleWe are seeking a dedicated and compassionate Direct Care Support Specialist to join our team at Xelerate, LLC. As a key member of our support staff, you will play a vital role in providing exceptional care and services to individuals with developmental disabilities.
-
Autism Support Specialist
2 days ago
Vacaville, California, United States Center for Learning and Autism Support Services (CLASS) Full timeAbout Our TeamWe are a dynamic organization dedicated to making a positive impact on the lives of children with autism. As a member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for supporting individuals with ASD.Job SummaryWe are seeking a skilled Behavior Technician to join our team. In...
-
Sales Support Specialist
3 weeks ago
Vacaville, California, United States Pope Packaging USA Full timeAbout the RolePope Packaging USA is seeking a Sales Support Specialist to join our team. As a key contributor to our sales team, you will be responsible for supporting sales efforts, managing sales orders, and driving business growth.ResponsibilitiesSupport sales teams by providing exceptional customer service, resolving inquiries, and addressing concerns in...
-
Veterinary Support Specialist
23 hours ago
Vacaville, California, United States AmeriVet Full timeWe are seeking a compassionate and detail-oriented Veterinary Support Specialist to join our team at AmeriVet. As a vital member of our clinic, you will play a key role in providing exceptional patient care and ensuring a positive experience for our clients.Your responsibilities will include greeting clients and their pets warmly upon arrival, managing the...
-
Veterinary Support Specialist
1 month ago
Vacaville, California, United States Petco Full timeJob SummaryWe are seeking a skilled Veterinary Support Specialist to join our team at Petco. In this role, you will play a critical part in providing exceptional medical care to our patients and delivering outstanding customer service to their owners.About UsPetco is a leading health and wellness company dedicated to improving the lives of pets, pet parents,...
-
Behavioral Health Support Specialist
2 days ago
Vacaville, California, United States Turning Point Community Programs Full time**Job Summary:**We are seeking a skilled Behavioral Health Support Specialist to join our team at Turning Point Community Programs. As a key member of our staff, you will play a vital role in assisting members in achieving their goals and living fulfilling lives.**Responsibilities:**Assist assigned members in identifying and progressing towards achievement...
-
Mental Health Support Specialist
3 weeks ago
Vacaville, California, United States Turning Point Community Programs Full timeJob DescriptionWe are seeking a dedicated and compassionate Mental Health Support Specialist to join our team at Turning Point Community Programs. As a key member of our community-based care team, you will play a vital role in supporting individuals with mental health needs.About the Role:Assist members in achieving their personal goals, while living in the...
-
Computer Hardware Technician
3 weeks ago
Vacaville, California, United States The Rockridge Group Full timeAbout the RoleWe are looking for a highly motivated Computer Hardware Technician - L2 to join our IT team at The Rockridge Group. As a key member of our technical support team, you will be responsible for installing, repairing, and maintaining desktop computer systems and peripherals.Key Responsibilities:Install, repair, and maintain desktop computer systems...
-
Computer Hardware Technician
3 weeks ago
Vacaville, California, United States The Rockridge Group Full timeComputer Hardware Technician Position at The Rockridge GroupWe are searching for a skilled Computer Hardware Technician to join our team. In this role, you will be responsible for installing, repairing and maintaining desktop computer hardware and peripherals.Main Responsibilities:Install, repair and maintain desktop computer hardware and peripherals.Support...
-
Home Health Aide
1 month ago
Vacaville, California, United States HomeCare Professionals Full timeAbout UsAt HomeCare Professionals, we are a growing home care employer dedicated to providing exceptional support for our clients in the Vacaville area. We take pride in our commitment to delivering high-quality care services, and we're seeking experienced professionals like you to join our team.Job SummaryWe are currently hiring a Home Health Aide/Care...
-
Behavior Support Specialist
1 day ago
Vacaville, California, United States Kreative Community Services Full timeAbout UsKreative Community Services (KCS) is dedicated to providing person-centered services and supports that empower adults with intellectual/developmental disabilities (IDD) to achieve community integration and the best quality of life possible.Job SummaryWe are seeking a skilled Behavior Technician to join our team. As a Behavior Technician, you will...
-
Caregiver and Support Specialist
4 weeks ago
Vacaville, California, United States A Place of Grace Full timeJob OverviewA career at A Place of Grace, Inc. offers a chance to make a meaningful difference in the lives of adults and seniors with developmental disabilities. Our organization has been providing high-quality care through structured support plans focused on wellness.We are currently hiring Registered Behavior Technicians (RBTs) or Developmental Service...
-
Healthcare Support Specialist
3 weeks ago
Vacaville, California, United States Dependable Staffing Agency CA Full timeJob DetailsWe are seeking a reliable and compassionate Certified Nursing Assistant to join our team at Dependable Staffing Agency CA. This is an excellent opportunity for individuals who wish to work in a dynamic environment and make a positive impact on the lives of our clients.The successful candidate will be responsible for providing high-quality patient...
-
Behavioral Support Specialist
2 days ago
Vacaville, California, United States Kreative Community Services Full timeCompany Overview">Kreative Community Services is dedicated to providing person-centered services and supports for adults with intellectual/developmental disabilities, aiming to achieve community integration and the best quality of life possible.">Job Responsibilities">We are seeking a Behavior Technician (BT) to provide direct care for individuals with...